FAQ’s

How do I schedule meetings for a current student?

You can schedule meetings at kaptutoring.as.me.

Book an appointment
  1. Choose an appointment type.
  2. Choose a tutor’s calendar to book on, or choose Any Available.
  3. Choose a date and time from a list of available appointment slots.
  4. Enter your name and email address. Answer any additional questions that apply to you. Review the Terms and Conditions and check the box below stating you agree to those terms.
  5. Choose to pay now using credit/debit or pay later.
  6. Click the confirmation button to schedule your appointment.
  7. You’ll be directed to a confirmation page with your appointment details. You’ll also receive a confirmation email with the appointment details and a calendar invite.
How do I cancel or reschedule a meeting for a current student?

To reschedule or cancel a meeting you can use the link sent to you in your schedule confirmation email or log in to the scheduling website, kaptutoring.as.me, to edit your schedule.

Reschedule an appointment
  1. Click Change/Cancel Appointment in the initial confirmation email you receive after booking. This brings you back to your confirmation page.
  2. Click Reschedule.
  3. Choose a new date and time.
  4. Click Reschedule.
  5. You’ll be directed to a confirmation page and receive an email with the details of your updated appointment.
Cancel an appointment
  1. Click Change/Cancel Appointment in the initial confirmation email you receive after booking. This brings you back to your confirmation page.
  2. Click Cancel.
  3. Click Yes, cancel appointment.
  4. You’ll be directed to the Client Scheduling Page with a message confirming the cancellation and receive a cancellation email to confirm.

Keep in mind: The deadline to adjust your schedule is 24hrs in advance on the meeting’s start time. 

Sign up for an Acuity Scheduling Login

An Acuity Scheduling login will allow you to manage your tutoring scheduling directly from the scheduling website without using the scheduling confirmation email. How to create one:

  1. Go to your confirmation page. (This is the page that shows up right after booking a new appointment. You can also find this page by viewing your confirmation email and clicking “Change/Cancel Appointment”.
  2. On the Confirmation page click “Register for an Account”.
  3. Enter the email you used to schedule the appointment and choose your password. (Keep in mind this login will be managed by Acuity Scheduling, so if you forget your password later, you will need to reach out to them.) Then check the box if you agree to the Terms of Service and understand the Privacy Policy. Finally, click “Sign up”.
  4. After that, you’ll be able to log in on the scheduling page (upper right-hand corner). You can view and manage your schedule on the Acuity Scheduling platform.
I’d like to sign up a new student for recurring tutoring. What should I do?

Fill out and submit this form. You’ll receive an email response after submitting with either a proposed schedule and relevant details or a request for additional information.

I’d like to sign up a returning student for recurring tutoring. What should I do?

Fill out and submit this form. You’ll receive an email response after submitting with either a proposed schedule and relevant details or a request for additional information.

I’d like to schedule just a few meetings (not recurring). What should I do?

If you are a current student, you can use the scheduling calendar to schedule new meetings. (see above) If you are a new or returning student, fill out the appropriate form above. You’ll receive an email response after submitting with a link to schedule your meetings or a request for additional information.

Is my student a new, returning, or current student?

A new student is one who has never requested tutoring with any of our tutors before. A returning student is one who has had a meeting with us within the past 365 days or who has filled out a new student form within the past 365 days. A current student is one who is currently being tutored by one of our tutors and has received a schedule confirmation email for those meetings.

Does my student need to bring anything for tutoring?

We suggest that every student bring a designated tutoring notebook and a pencil to every meeting.

What if my student is having technology issues or forgets a meeting?

If a student does not show up within the first 10-15 minutes of a scheduled meeting, we will send a message by email or text to find out if there are any issues with getting to or joining the meeting. We will wait 30 minutes past the meeting’s start time for a response. If we do not receive a response within that time we will end the meeting and may rejoin if we see a response before the meeting’s end time.

Can I join KAP Tutoring Network as a tutor?

Yes, we are currently accepting new tutors into our network. The basic qualifications include a Bachelor’s degree in any field and at least 1 year of tutoring/teaching or be actively pursuing a Bachelor’s degree with 3+ years of tutoring/teaching experience. Please apply by filling out this form.

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